Tacoma | (253) 759-5555 Gig Harbor | (253) 858-5186
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New Patient Information

INSURANCE AND FEES

Pacific Northwest Eye Associates has contracts with most major insurance plans, including Medicare and Medicaid assignment. At the time you schedule your appointment, a patient service representatives will confirm your coverage and obtain a referral, if required, from your primary care physician.

Our policy is to collect all co-payments and outstanding deductibles at the time service is rendered. Also, most insurance plans do not cover the cost of a refraction (the test used to determine the corrective lens prescription) so this fee will also be collected at the conclusion of your exam.

Cash, checks, money orders, VISA, and MasterCard are all acceptable forms of payment. We also offer convenient, no-interest payment plans through Care Credit.

For a copy of our complete financial policy, please click here.

WHAT TO BRING

Please arrive 15 minutes prior to your scheduled appointment time in order to complete your registration and medical forms. Remember also to bring your insurance card and a list of any medications you are currently taking, On your first visit dilating drops may be administered to your eyes. Sunglasses will make your drive back to work or home more comfortable, but you may also bring a friend or family member with you to do the driving.

To fill out Patient Medical History prior to your appointment, please click here.

LENGTH OF YOUR VISIT

No two patient visits are exactly alike. The length of your appointment will depend on your specific needs and the complexity of any medical conditions you have. It’s our goal to schedule your appointments so that you receive the care you need with a minimum of delays. In some cases a return visit for additional testing may be necessary.

CANCELING APPOINTMENTS

It is the policy of Pacific Northwest Eye Associates to provide the best care possible for all of our patients. Please be considerate of other patients by providing 24 hours cancellation notice when you are unable to keep your appointment.